Alor Star Hotel

hey there,

one tip of advice. if you are planning on to book a hotel for your vacation or family vacation, please find at least a hotel that have a good review or people have been to the hotel.

for my case, i didnt have much of a choice as the hotel is provided by the company. to start, the very 1st day we checked in, there was no water. you can check my earlier post. and that was like 2-3 weeks ago. and 2 days back, 14-03-2011, it happen again. and when complained, they inform that the pressure from Jabatan Air Darul Aman(SADA).

fine if the pressure is low. but thats not the customer problem. the hotel already know they have a water problem, work on it to fix it. but i suppose they didnt. just brush off customer complaint by claiming on other party.

and finally they got a water tank lorry to ferry water to the hotel. and guess what? when we wanted to use, it was as black as a coke and after some time, it was like a cup of tea. rust water is coming out from the tap and sink and we couldnt bath nor brush our teeth. and the best part is that they request us to bath at the toilet downstair which it WAS the toilet for their so-called cafe.

well, guess that if you are in the market for more than 20 years, you think that everything is fine and customer will still come. well, wake up call. your hotel is old, your bed cover have holes in it, your air-cond need servicing and yes, your piping system need to be clean.

if you guys are wondering what is the hotel i talk about, here it is. dont be fooled by the picture.